Stymier Eradication System

What do you call these things, places in systems where there is a really obvious stoppage and no easy way to break it. Ok for instance: There are three things on youtube that prevent that system from being used a lot more: there is no easy multi-email invite system, there is a 10 minute limit on videos, there is a mysteriously appearing and disappearing multi video play option. All of these are easy fixes but you cant suggest them without throwing them in the circular feedback file, or complaining about them on halfbakery. Another example: that sign that everyone knows on the highway that, the first time you pass it it makes you go the wrong way, but after you have been burned once you know the ropes and you aviod the problem but all the newbies keep getting burned but no one cares about newbies right? What is the name for these general places in systems. There needs to be a short name that everyone knows, and a simple place to submit them for fixing. Someone needs to keep this kind of place totally simple and transparent, sort of like the halfbakery. When you google things like this there are very often people complaining about them on various unintuitive and advertisment-laden forums, but no simple and relatively universal way to get things fixed with accountability, like for instance a government that works. Is that asking too much?

Another general example is the occurance where there is one big thing that stops a company-run system from being easy to use, but it is not in the interest of the company to let you know that because then you will go somewhere else to look for a fix to your issue. This always happens with compatability issues between softwares. So I have to spend an hour looking around the Itunes site before I figure out that my player wont work with Itunes and there is no information about it on the Itunes site, but when you google it there are lots of haphazzard conversations that start, "Itunes incompatible with most popular player etc." but then alot of advertizements and nonsense and randomly answers that are not authoritative etc.

I guess what I am asking for here is a part of Wikipedia that deals with system blockages, whatever the short term for that is - in any kind of system - software, traffic etc.

complaints.com or something more positive - fixes.com or getshitdone.com or theendofcapitalism.com or something