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It seems to me that if you are paying an ISP, it stands to reason that they should P.S. My idea is to have ISPs return a portion of money from their monthly bill (or subtract the amount from the next). My current formula for this amount is (downtime/total time in pay period) * payment amount. I also
think ISPs should pay for the phone calls to the access number, so they'd be less apt to disconnect users.
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That's called a "service level agreement". You can get them. They cost a little bit more, and are generally targeted at business consumers for whom downtime is measured in money. Covad offers an SLA, or used to, as a matter of course. Baked all crispy. |
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I want Kwest to pay me when my telephone is bonkers. And say, about that power outage... |
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(power outage? at least where I live, power is metered, with no "base" charge --- I don't get charged anything for that duration of the outage for the simple reason that I'm not consuming anything...) |
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baked, as egnor says...but not for the little guy. |
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what's the dollar value of missing your daily Counterstrike (or other multiplayer game) fix? |
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