h a l f b a k e r yBone to the bad.
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A randomly selected band of London Underground customers would be able to "adopt-a-manager". That manager would have to shadow the customer in every aspect of Tube usage for a whole week. The journey would have to be made anonymously of course (beard and glasses/heavy make-up/fat-suits will be provided).
No manager without daily customer contact would be exempt.
An added benefit would be that, after arriving at the customer's final destination, the manager would THEN have to use the Tube to get to his/her own place of work AND be back in time to start the return journey, meaning a fortnight's worth of travelling in a week. See how long it takes for the problems to be sorted out then
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//fat-suits will be provided// |
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You sure they're going to be needed? |
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My brother works for Disney World, and a standard policy in that organization is that everyone, from the secretaries all the way up to the executives, works in the theme parks for a few days each year. The idea being, of course, that if you are not seeing what is going on in the parks up close, then you have no idea what your job is all about. A fantastic idea, and has the unintentional entertainment benefit of occasionally getting to see a Harvard MBA or other muckity-muck type bussing tables in a paper hat. |
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I guess if my name was Sealy I'd scream "Baked" right here, based on that. But its not so I won't. |
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