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A website where evidence of down-time is accumulated
and attached to brand names.
I work at a library for the blind where I observe countless
instances of people with visual impairments struggling
with inaccessible captchas.
I live in a modern apartment building with the old
fashioned style
doors that have to be locked manually by
key rather than having the automatic door knob locks on
them.
All those hours of accumulated fiddling/hacking/fumbling
should be recorded in audio-video and posted to a website
that attaches them to the brand names that have
distributed them.
It would make for many many long hours of boring
documentary, but maybe also be available for reprocessers
to build effective tools with. So maybe the thousands of
hours of pictures of people fumbling with their keys day
after day could be all displayed in really tiny form on one
page and arranged like those huge arrays of photos to spell
out the name of a brand.
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Shame them in to providing ergonomic accessibility? |
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One person's hassle is another persons security
feature. |
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Not so much sites without an audio alternative to
captcha, but key locked doors mean that you can't
lock yourself out, and also are frequently used on
doors with glass panes, because they can't be
opened by breaking out one of the panes and
reaching through. |
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Companies who care about the quality of their
products (yes those do exist) would probably be
delighted to get additional information on failure
modes, times, and peoples reactions. I'm giving you a
giant cake-like bun. |
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Would this website have to report on its own downtime? |
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//It would make for many many long hours of
boring documentary// |
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Ah, well, you see, the problem here is that this
proposed website is just badly designed and non-
ergonomic. |
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I do, however, applaud the sentiment. Something
like 40% of all consumer items (including their
packaging) have major design flaws which are
immediately apparent to anyone who (a) uses the
product and (b) has the correct expectations as
regards design. 40% is a disaster - an almost
inexplicable disaster - a perverse plague of
pathologically poor design. |
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There should be awards for the worst designs.
But, on second thoughts, there probably _are_
such awards, but so many people will have had the
same idea that none of the awards gets noticed. |
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Not just downtime, though... some things are just
plain annoying and probably manifest themselves as
unusual habits and thoughts in other parts of life.* |
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*Such as pushing things forwards to go backwards** |
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// There should be awards for the worst designs. |
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As you suspect, there are such awards but they are so poorly designed as to be unawardable. |
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Ah yes...I refer to that as "design crime". |
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See the Blog That is Part of The magazine "Design News" titled "Made By Monkeys". There are dozens of articulate Descriptions of badly designed products. |
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Get 20 or so of these entries/articles, and lay out the recurring bits of information. You'll now be able to design a database big enough to handle a typical incident, but not so big as to lose your contributors and readers. |
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Reboots, lots of unwanted reboots.... |
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